Privacy Matters

We use cookies to understand your needs and improve your experience.

1. Introduction

Smoky Peak Services LLC operates the Smoky Peak Trash Valet website located at https://trash-valet.smokypeak.tech. We are committed to being transparent about the information we collect from visitors and customers, how we use it, and how we protect it. This Privacy Policy applies to all users of our website and covers our use of analytics platforms, cookies, and contact form submissions.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

When you submit a service request or contact form on our website, we collect the following information:

Full name
Email address
Physical or service address
Age
Engagement data related to how you interact with our website

This information is collected for the purpose of understanding our customer demographics and identifying buyer types so we can better serve the East Tennessee short-term rental and residential communities.

We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not submit any information through our website. If we become aware that a child under 13 has submitted personal information, we will delete it promptly.

3. How We Use Your Information

The information we collect is used for the following purposes:

To respond to service inquiries and quote requests
To understand the demographics of our customer base
To identify buyer types and improve how we market and deliver our services
To analyze website engagement and visitor behavior through our analytics platforms

We do not sell your personal information to third parties.

4. Cookies and Analytics

Our website uses cookies to collect engagement and behavioral data from visitors. Cookies are small files placed on your device that help us recognize you and understand how you interact with our site.

We use two analytics platforms to process this data:

Hostinger Analytics collects server-level traffic data including page visits, session duration, and general geographic location of visitors.

Google Analytics 4 (GA4) collects behavioral and engagement data including pages viewed, time on site, device type, and interaction patterns. Google Analytics 4 processes this data in accordance with Google's own privacy policies. You can learn more at https://policies.google.com/privacy.

By continuing to use our website, you consent to the use of cookies for the purposes described above. Most browsers allow you to control or disable cookies through their settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

5. Data Retention

We retain the personal information you submit through our website for as long as it is needed to respond to your inquiry and for reasonable business record-keeping purposes. Engagement and analytics data collected through Hostinger and Google Analytics 4 is retained in accordance with those platforms' default retention settings.

6. Your Rights

You have the right to request access to the personal information we hold about you, request corrections to inaccurate information, or request that we delete your information from our records. To make any such request, please contact us through the contact form on our website or by reaching out directly using the contact information listed on our Contact page.

7. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

9. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the Contact page at https://trash-valet.smokypeak.tech or by reaching out to Smoky Peak Services LLC directly.

PRIVACY POLICY

Smoky Peak Trash Valet A Division of Smoky Peak Services LLC

Effective Date: April 16, 2025

Smoky Peak Services LLC

DBA Smoky Peak Trash Valet

Sevierville, TN 37876

(865) 420-7737

connect@smokypeak.tech

Quick Links